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Frequently Asked Questions - General

General FAQ | Citation FAQ | Permit FAQ

What are Parking Services' phone and fax numbers? E-mail address?

Our main phone number is (413) 545-0065, and our fax number is (413) 545-4440. Our e-mail address is parking@admin.umass.edu.

What is Parking Services' address?

Our address is 51 Forestry Way, Amherst, MA 01003.

What are Parking Sevices' hours of operation?

We are open Monday—Friday, 7:45am—4:45pm.

Is there any free parking on campus?

There is no free parking on campus from 7am—5pm. If you do not have a permit, you will need to purchase a one-day pass or utilize a metered lot or the Campus Parking Garage. From 5pm—7am, you may park in any non-24-hour restricted lot without a permit, or park in a metered space at no charge. You may also park at any meter from 5pm—9am.

Where can I park during the summer?

During the summer, customers with valid year-long permits may park in any Yellow, Purple, or Green Lot. If do not have a permit, you may obtain one from Parking Services.

How much does a permit cost?

See the Permit Fee Table.

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